Request for an Instruction for Use (IFU)

If you need an instruction for use (IFU) in an urgent case but do not have it at hand, please fill out the form below. The required document will be sent to you within 24 hours to the e-mail address you have provided.

In addition to your name, please include your telephone number, the name of the laboratory/institution and an e-mail address authorised to receive the IFU (e.g. To process your request, we need to also know the order number of the assay and the required language of the IFU.

Permanent access to documents required for using our products

As a customer, you have permanent access to IFUs and other documents such as product information leaflets, safety data sheets etc. at any time via a customer account on our website.

You are welcome to register for an online customer account right away. Please note that the account can only be activated during business hours.